Customer Experience & Contact Center
Enterprises are recognizing an urgent need to utilize a more holistic approach when designing the customer experience lifecycle. Such designs must now include providing customers with tools and resources to be as self sufficient and agile as possible. Solutions include Transport, Hosted IVR, Hosted Contact Center and Security.
Global Network Connectivity
Your network isn’t a commodity, but rather the key to what makes it possible to achieve your long-term business goals, explore future technologies and stay at the forefront of rapidly changing customer demands. Secure Connectivity solutions provide the foundation for your business to drive agility, innovation, transformation and better customer experiences. Your networks performance, security and reliability matter now more than ever. Solutions include SD-WAN, Virtual Networks, Dedicated Internet, Broadband Internet, Wireless, Private Networks and Secure Cloud Interconnects.
Data Center, Cloud Platforms & Security
When you build your digital business platform with Cloudigrate, you dynamically interconnect with the world’s largest ecosystem of partnerships, cloud-based applications, data centers and more. We have access to 200+ International Business Exchanges as well as optimal Data Centers on 5 continents. Cloudigrate will also provide the uptime metrics you require to excel in your business. Solutions include Colocation, High Performance Cloud Connectivity, Data Center Relocation Services, Planning and Remote Data Center Management.
Voice & Advanced Communications
Advanced Communications and Voice, along with cloud-based communications, helps your teams collaborate, share ideas and make critical decisions as often as they may arise. With an exceptional breadth and depth of unified communications and collaboration services, Cloudigrate can help your business increase workforce productivity, control costs, improve customer experience, and reduce time to market. Solutions include Hosted Voice, SIP/IP Trunking, Unified Communications and Collaboration.